4PL order can not be shipped by Amazon MCF

4PL order can not be shipped by Amazon MCF

The below steps are for US Marketplace only.


Error: "4PL order, can not be shipped by Amazon MCF"

Reason:  Before Order creation, Tik-Tok Shipping method is the preferred one, causing the 4PL error.

Resolution: Orders marked with  4PL error need to be fulfilled manually because Tik-Tok Seller Shipping is not the correct configuration for the WebBee app.


Steps to avoid 4PL Errors in future Orders.

1. Please navigate to Tik-Tok Seller > Orders > Shipping Options 

1.1. If "Tik Tok Shipping " is In Use 



1.2 Proceed to  Tik-Tok Seller >Orders > Shipping Templates > Add New Template.                                                     



1.3 Once the Shipping Template is created please navigate to Tik-Tok Seller > Orders> Shipping Options and click on Select for Seller Shipping.



2. If "Seller Shipping" is already In Use 

(In this case all upcoming orders will automatically sync through the WebBee app to Amazon Seller Central.Pending 4PL error orders still need to be fulfilled manually.)