BigCommerce NetSuite Integrator: Order Log Page Overview
Our order log page contains:
- One drop-down menu: Order Status.
- Two search fields: NS ID, Order ID.
- An Import Order button.
Order Status:
From, here you can filter your orders that are either: Pending, Accepted By NetSuite, Rejected By NetSuite, Error, Archived, Canceled, Partially Refunded, Refunded, and Closed.
For example: If you want to search all the Accepted By NetSuite orders, simply select the "Accepted By NetSuite" option from this "Order Status" drop-down menu and click on the Search button.
For example: If you want to search all the Accepted By NetSuite orders, simply select the "Accepted By NetSuite" option from this "Order Status" drop-down menu and click on the Search button.
NS ID:
If you want to see the Order Date, Order Status, and the necessary action required of a particular NetSuite order, simply enter its ID in this empty field, and hit the Search button.
Note: To view the reason of a failed order, simply click on its respective order status. For example: If the order status is "Rejected by NetSuite", then simply click on it to view the reason of its failure.
Order ID:
If you want to see the Order Date, Order Status, and the necessary action required of a particular BigCommerce order, simply enter its ID in this empty field, and hit the Search button.
Note: To view the reason of a failed order, simply hover on its respective order status. For example: If the order status is "Rejected by NetSuite", then simply over on it to view the reason of its failure.
Import Order:
Click on this button, if you want to import your past orders into the BigCommerce NetSuite Integrator to push them to your NetSuite account for their fulfillment. You can import these past orders either using your preferred dates OR order IDs.
Note: You can also Archive OR Resubmit your BigCommerce orders in bulk using the "Select All" checkbox.
In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.
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