Error: Archived Item in the Order no:
The reason why this or similar orders got rejected by Amazon
It seems that this order contains 1 or more Archived SKUs as a result, our app couldn't forward this order to Amazon FBA for its fulfillment.
How to fix this error
Step 1: If you want to fulfill this order manually from your non-Amazon FBA warehouse/ Shopify.
- Simply open this order inside your Shopify store, and process/ fulfill it accordingly.
Step 2: If you want to fulfill this order from your Amazon FBA warehouse: -
a:
- If you want to fulfill this order from your Amazon FBA warehouse, simply go to the Products Linking page
- From, the Account drop-down menu, select the appropriate Amazon account
- In the Shopify SKU field, enter the archived SKU that you want to activate, and hit the Search button
- In the action tab, click on the Active button corresponding to an SKU that you want to activate
b:
- Go to the Order Log page
- In the Order ID field, enter the Order ID of this rejected order, and hit the Search button
- In the action tab, click on the Re-submit button
- Upon, successful re-submission, you will see the status of this order changed to Accepted by Amazon
***If there are some FBA items and non-FBA items/archived items in order, then fulfill non-FBA items first from Shopify and then in our order log click on Re-submit button, Upon, successful re-submission, you will see the status of this order changed to Accepted by Amazon with FBA items only.