Error: Amazon FBA inventory Credentials is not available at desired Marketplace
The reason why this or similar orders got rejected by Amazon
It seems that you are trying to fulfill an order in the marketplace where you don't actually have an Amazon FBA inventory OR physically stock your Amazon FBA items. Example: You are trying to fulfill an order in Canada using your Amazon FBA U.S. warehouse, but you don't actually stock your items in the Amazon FBA Canada warehouse OR have added an Amazon FBA Canada warehouse.
How to fix this error
Step 1:
- Go to the Configuration page, and expand Marketplace Settings
- Check if you have already added that FBA Marketplace /Amazon MWS credentials of that "Amazon-__" marketplace (the one that is mentioned in the error email)
- If yes, click on the "Show Additional Settings (Including Inventory Sync settings" link, further select an actual inventory location of this Amazon FBA warehouse from this "Shopify Location to use for Inventory update" as virtual Amazon FBA" drop-down menu, and hit the Save button
- If no, click here to learn how to add new Amazon Marketplace in our Auto Multi-Channel Fulfillment app
Step 2:
- Go to the Order Log page
- In the Order ID field, enter the Order ID of this rejected order, and hit the Search button
- In the action tab, click on the Re-submit button
- Upon, successful re-submission, you will see the status of this order changed to Accepted by Amazon
In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.
Related Articles
Error: Credentials for Amazon-__ is not available
The reason why this or similar orders got rejected by Amazon It seems that you are trying to fulfill an order in the marketplace where you don't actually have an Amazon FBA inventory OR physically stock your Amazon FBA items. Example: You are trying ...Error: Invalid Access Token For Corresponding Amazon FBA Marketplace
The reason why this or similar orders got rejected by Amazon It seems that the Amazon FBA Marketplace of this order is not authenticated in the Amazon Marketplace Settings of our app, due to which this order has been rejected by its corresponding ...Error: SKU Failure reason is Inventory Unavailable at Amazon FBA
The reason why this or similar orders got rejected by Amazon It seems that for this particular SKU (the one that is mentioned in the error email) inventory is not available at your Amazon FBA warehouse, as a result, our app couldn't forward this ...How to sync orders, inventory, and tracking between TikTok & Amazon FBA marketplace?
How to sync orders, inventory, and tracking between TikTok & Amazon FBA marketplace? On this page Order Sync: Inventory Sync: Tracking Sync: Order Sync: Auto-Sync: If you are interested in syncing your TikTok orders to your Amazon FBA marketplace ...How to sync orders, inventory, and tracking between Shopify & Amazon FBA marketplaces?
Order Sync: Real-time: If you are interested in syncing your Shopify orders to your Amazon FBA marketplaces in real-time, then turn on the Order Sync Status toggle from the Dashboard page of the app Manual: If you are interested in syncing your ...