Inventory or items' stock not syncing from Amazon to TikTok Shop
On this page
- On this page
- If the Inventory is not syncing back to TikTok from Amazon seller. There could be some of the following reasons which might be interrupting the sync and the inventory/ stock is not syncing/ updating correctly from Amazon seller to TikTokproducts.
- 1. Inventory sync toggle is off:
- 2. TikTok Warehouse is missing in our app:
- 3. FBA SKUs not mapped/ missing in our app:
- 4. Using another 3rd party app to manage Inventory:
- 5. Updating Inventory manually in TikTok:
1. Inventory sync toggle is off:
Solution: This should be turned on for updated inventory / stock numbers from Amazon to TikTok for mapped SKUs under Auto Import Inventory from Amazon FBA to TikTok.
2. FBA Location is missing in our app:
Solution: TikTok Pickup Warehouse for its respective marketplace should always be selected under TikTok Warehouse to use for Inventory Update as shown in below screenshot.
3. FBA SKUs not mapped/ missing in our app:
Solution: Here check & review TikTok SKUs if mapped or not with Amazon FBA SKUs under Product Linking. To know more click here.
4. Using another 3rd party app to manage Inventory:
In case, you are using another 3rd party app to manage inventory simultaneously in TikTok while using our app. This will interrupt the automatic sync via our app.
Solution: Stop using 3rd party app for inventory or uninstall the same meanwhile using our app.
5. Updating Inventory manually in TikTok:
If you are updating products/ SKUs manually in TikTok before Amazon, does it and syncs back the stock numbers to TikTok. Or making any manual changes to orders at TikTok (change in SKUs, quantity etc.) This will interrupt the automatic sync via our app.
Solution: Stop updating inventory manually and let our app do the job automatically for you.
In case, you have any questions / want some assistance, feel free to reach out to us at
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