My Amazon order status is shipped but it is still showing unfulfilled to me. Why?
Don’t worry, Order status will get updated after 2-3 hours. Your status will be “Fulfilled” in the Shopify fulfillment status as soon as this is complete in Amazon seller and automatically our app will show this as "Closed" order status in the order log.
Note: If an order has been "accepted by Amazon" in our app. It means that this order is in planning/ in processing (pick, pack and ship) at Amazon FBA warehouse.
As soon as this is shipped and showing "complete" at Amazon our app will start showing this at Shopify as fulfilled. However, before that the order would be marked as unfulfilled at Shopify.
In case, you have any questions OR need some assistance, you can always reach out to us at email@example.com.