My Amazon order status is shipped but it is still showing unfulfilled to me. Why?
Don’t worry, Order status will get updated after 2-3 hours. Your status will be “Fulfilled” in the Shopify fulfillment status as soon as this is complete in Amazon seller and automatically our app will show this as "Closed" order status in the order log.
Note: If an order has been "accepted by Amazon" in our app. It means that this order is in planning/ in processing (pick, pack and ship) at Amazon FBA warehouse.
As soon as this is shipped and showing "complete" at Amazon our app will start showing this at Shopify as fulfilled. However, before that the order would be marked as unfulfilled at Shopify.
In case, you have any questions OR need some assistance, you can always reach out to us at email@example.com.
What if my order status is showing me an “Error”?
If your order status is showing you any error, just click on the Error button in order log and check the message pop up with detailed reason. Check below the image of error message with reason - Missing either address or customer information When you ...
Why is my Shopify orders' status not getting changed from unfulfilled to Fulfilled?
If the App: Amazon MCF by WebBee is correctly configured, then as soon as an order shows a "Complete" status inside Amazon Seller Central (below is a screenshot), within 2-3 hours, our app will automatically change the status of it to "Fulfilled" ...
Error: 4PL order cannot be shipped by Amazon MCF
Error: 4PL order cannot be shipped by Amazon MCF Resolution: To resolve this issue going forward you need to classify future orders to be of 3PL so this can be shipped by Amazon MCF via our app. For this you need to go to "TikTok seller center" and ...
Why my TikTok order still shows delayed order?
On this page Orders with delayed order status in TikTok App As soon as you have orders imported from TikTok shop to our app Amazon MCF by WebBee, those are always with Delayed order status due to a default condition for 60 min for this integration. ...
What are the different order statuses and their meaning for each status type?
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