Our order log page contains:
- One drop-down menu: Order Status.
- Two search fields: NS ID, Order ID.
Order Status:
From, here you can filter your orders that are either: Pending, Accepted By NetSuite, Rejected By NetSuite, Error, Archived, Canceled, Partially Refunded, Refunded, and Closed.
For example: If you want to search all the Accepted By NetSuite orders, simply select the "Accepted By NetSuite" option from this "Order Status" drop-down menu and click on the Search button.
NS ID:
If you want to see the Order Date, Order Status, and the necessary action required of a particular NetSuite order, simply enter its ID in this empty field, and hit the Search button.
Note: To view the reason of a failed order, simply click on its respective order status. For example: If the order status is "Rejected by NetSuite", then simply click on it to view the reason of its failure.
Order ID:
If you want to see the Order Date, Order Status, and the necessary action required of a particular Shopify order, simply enter its ID in this empty field, and hit the Search button.
Note: To view the reason of a failed order, simply click on its respective order status. For example: If the order status is "Rejected by NetSuite", then simply click on it to view the reason of its failure.