Shopify: Amazon MCF app by WebBee complete feature list

Shopify: Amazon MCF app by WebBee complete feature list

Complete Feature List

This below table shows the compatibility of the Amazon MCF app by WebBee with all Shopify plans.

Amazon MCF app Plans
Shopify Plans
Support

Free

Starter

Professional

Plus

Enterprise
Starter

Basic

Shopify

Advanced

Shopify Plus
Our app supports all Shopify plans


Plans Coverage

Top FeaturesStarterProfessionalPlusEnterprise
Pricing$19 per month$35 per month$50 per month$80 per month
Real-time Customer & Order data Sync50 orders per month1000 orders per monthUnlimitedUnlimited
Inventory sync from Amazon to ShopifyUpto 1000 SKUsUpto 1000 SKUsMore than 1000 SKUsMore than 1000 SKUs
Single OR Multiple Item Shipment Tracking Support from Amazon to ShopifyYesYesYesYes
Support for Additional Amazon MarketplacesYesYesYesYes
Products Linking between Shopify and Amazon via SKUsYesYesYesYes
Archive Item SupportYesYesYesYes
Amazon Real-time Shipping SupportYesYesYesYes
Out-of-Stock Buffer Quantity SupportYesYesYesYes
Amazon Packing Label Message SupportYesYesYesYes
Shopify Canceled Order Sync SupportYesYesYesYes
Any Restriction During a Free Trial PeriodNo
NoNoNo
Priority SupportYesYesYesYes
Support HoursUnlimitedUnlimitedUnlimitedUnlimited
Dedicated Customer Success Manager$300 per year$300 per year$300 per year$300 per year
Geographic Locations Inventory
NoNoNoYes
Post-purchase Hold Order SyncNoNoYesYes
Non-Amazon FBA Order RoutingNoNoNoYes
Amazon FBA Shipping Fee ReportNoNoYesYes
Non-Amazon Logistics SupportYesYesYesYes
Amazon Blank Box Support
YesYesYesYes

Detailed Explanation of each feature

Feature
Explanation
Real-time Customer & Order data Sync
As soon as an order gets placed via Shopify, it gets forwarded to Amazon FBA in real-time.

Customer name, shipping address, shipping method, item quantity gets synced in real-time.

The integrator is also able to import past orders through the Order Log page. 

The integrator is also able to filter & block Shopify’s high-risk orders.

Supports multi-channel order sync in real-time. Example: eBay, Walmart, etc.

Payment methods must be configured separately on both platforms.

Taxes must be configured separately on both platforms.

Discount codes must be created by the seller from the Shopify Admin panel. You can read more about it from here.
Inventory sync from Amazon to Shopify
Inventory sync will work every 20-30 mins between Amazon FBA and Shopify for all products who are more in the inventory.

For low inventory Amazon FBA SKUs, inventory sync will work every 3-5 mins (Beta).

Inventory sync will work for all individual Amazon Marketplaces.
Single OR Multiple Item Shipment Tracking Support from Amazon to Shopify
If a Shopify order gets fulfilled in multiple Amazon packages our integrator is able to handle them, further sync individual tracking numbers back to Shopify. You can learn about it from here.

The integrator can also allow Shopify as well as Amazon to send shipping confirmation emails to your customers automatically through this setting.

To (configure & view) your shipping confirmation email, please click here.
Support for Additional Amazon Marketplaces
The integrator also supports multiple Amazon FBA marketplaces to help you fulfill orders throughout the globe.

Fulfillment is done based on the shipping address. 

For example, if your customer has entered the shipping address of the U.S., the integrator will try to fulfill (his / her) order from your Amazon U.S. FBA warehouse.

All functionalities of the integrator are supported by all the additional Amazon marketplaces.

A few of the supported Amazon FBA marketplaces are as follows: France, Germany, UAE, Italy, Spain, United Kingdom, Japan, Canada, Mexico, U.S.A, and Australia.

Note: Amazon doesn’t support international shipping (outside of the EU), so orders that have international shipping addresses will automatically be rejected by Amazon, but our integrator will notify you about it, so that you can fulfill them manually from your end.
Products Linking between Shopify and Amazon via SKUs
After the installation integrator automatically imports Shopify SKUs, and if they are the same on Amazon FBA, it automatically maps them.

If SKUs are different, the integrator also allows you to configure mapping manually using the Products Linking page.

The integrator also allows you to create and map bundles between similar OR different (Shopify | Amazon) FBA SKUs using the Products Linking page.

The integrator can also send you an email alert for the unmapped (Shopify | Amazon FBA) SKUs.

Every 6 hours, new Shopify products gets added inside the integrator automatically.

To immediately bring your new Shopify products inside the integrator, go to the Products linking page and click on Sync Item Manually button.
Archive Item Support
Archive item is an item that you are hiding from an Amazon FBA fulfillment.

Most useful use case:

If you are interested in fulfilling your Shopify SKUs from a non-Amazon FBA warehouse, simply archive them, using the Products Linking page.

The integrator also notifies you that an order has been placed with an archived SKU, so that you can fulfill it manually from your preferred non-Amazon FBA warehouse. 

Note: Inventory sync will not work for an archived SKU.
Amazon Real-time Shipping Support
During a Shopify order checkout, the integrator also supports Amazon’s real-time shipping speeds with dynamic shipping rates.

Mapping between a Shopify shipping rate and an Amazon shipping method is also possible through the integrator. You can learn how to configure it from here.

Note: Currently, it is recommended to use either your Shopify shipping rates OR Amazon’s real-time shipping speeds. To learn why, please click here.
Out-of-Stock Buffer Quantity Support
Whenever an Amazon item's inventory reaches OR goes below this entered buffer quantity inside the integrator,  this particular item's inventory will automatically be updated to 0 to prevent an over-selling.
Amazon Packing Label Message Support
The integrator also supports the sync of a Shopify order note to Amazon’s packing slip.

You can learn about it from here.
Shopify Canceled Order Sync Support
The integrator also supports the sync of a Shopify canceled order to Amazon FBA in real-time to avoid its fulfillment.

You can learn about it from here.

Note: Refunds must be processed manually.
Any Restriction During a Free Trial Period
During a trial period, our integrator works at its full potential without any restriction on any of its functionalities.

Post-trial period OR usage limit, you will have to upgrade to either of our paid plans.
Geographic Locations InventoryThis configuration will help you display the inventory of the appropriate Amazon FBA marketplaces to the appropriate geographic location customers.

Configure this:
  1. If you do not want your customers to place orders for items that are out-of-stock in their geographies.
  2. If you do not want to refund the amount paid by your customers, further (create / maintain) a best-in-class customer experience.
  3. If you want to display the maximum number of available quantities of an item during an order checkout.

Post-purchase Hold Order SyncIf you are using upselling applications like Zipify, etc., and allowing your customers to increase the order cart value, OR using some address validation applications, then you can still use our app to sync such held orders to your Amazon FBA marketplaces for their fulfillment. You can learn more about this from here.
Non-Amazon FBA Order RoutingThis configuration will help you process your non-Amazon FBA items alongside your Amazon FBA items. You can learn more about this from here.
Amazon FBA Shipping Fee ReportThis configuration will help you review the total fees Amazon has charged for its FBA fulfillment using the Order Log page of the app. You can learn more about this from here.
Non-Amazon Logistics SupportThis configuration will help you block your multi-channel orders from getting fulfilled via Amazon's logistics support. You can learn more about this from here.
Amazon Blank Box SupportThis configuration will help you ship your multi-channel orders via Amazon's Blank box facility. You can learn more about this from here.

Notes

  1. The client is responsible for configuring, auditing, maintaining, and troubleshooting their Amazon FBA and Shopify accounts.
  2. Any functionality of the Auto Multi-Channel App not explicitly stated as in or out of scope requires further review by WebBee eSolutions Private Limited.
  3. To watch a short demo of our app, please click here.