Shopify: Auto Multi-Channel Fulfillment app complete feature list

Shopify: Auto Multi-Channel Fulfillment app complete feature list


Shopify - Amazon Multi-channel Fulfillment Integration

The below table shows the compatibility of the Amazon Multi-Channel Fulfillment app with 

different Shopify plans.


Amazon Multi-Channel Fulfillment app Plans

Shopify Plans

Support

Free

Starter


Basic


Advanced


Advanced Unlimited

Basic Shopify


Shopify


Advanced Shopify

Our app supports all Shopify plans


Amazon Multi-Channel Fulfillment app Plans


Features

Starter

Basic

Advanced

Pricing

$19 per month

$35 per month

$50 per month

Real-time Customer & Order data Sync

100 per month

Upto 1000 per month

Unlimited

Inventory sync from Amazon to Shopify

Upto 1000 SKUs

Upto 1000 SKUs

More than 1000 SKUs

Single OR Multiple Item Shipment Tracking Support from Amazon to Shopify

Yes

Yes

Yes

Support for Additional Amazon Marketplaces

Yes

Yes

Yes

Products Linking between Shopify and Amazon via SKUs

Yes

Yes

Yes

Archive Item Support

Yes

Yes

Yes

Amazon Real-time Shipping Support

Yes

Yes

Yes

Out-of-Stock Buffer Quantity Support

Yes

Yes

Yes

Amazon Packing Label Message Support

Yes

Yes

Yes

Shopify Canceled Order Sync Support

Yes

Yes

Yes

Any Restriction During a Free Trial Period

No

--

--

Priority Support

Yes

Yes

Yes

Support Hours

Unlimited

Unlimited

Unlimited

Dedicated Customer Success Manager
$300 per year
$300 per year
$300 per year


Detailed Explanation of each feature


Feature

Explanation

Real-time Customer & Order data Sync

As soon as an order gets placed via Shopify, it gets forwarded to Amazon FBA in real-time.


Customer name, shipping address, shipping method, item quantity gets sync in real-time.



The integrator is also able to import past orders through the Order Log page. 


The integrator is also able to filter & block Shopify’s high-risk orders.


Supports multi-channel order sync in real-time. Example: eBay, Walmart, etc.


Payment methods must be configured separately on both platforms.


Taxes must be configured separately on both platforms.


Discount codes must be created by the seller from the Shopify Admin panel. You can read more about it from here.

Inventory sync from Amazon to Shopify

Inventory sync will work every 20-30 mins between Amazon FBA and Shopify.


Inventory sync will work for all individual Amazon Marketplaces.

Single OR Multiple Item Shipment Tracking Support from Amazon to Shopify

If a Shopify order gets fulfilled in multiple Amazon packages our integrator is able to handle them, further sync individual tracking numbers back to Shopify. You can learn about it from here.


The integrator can also allow Shopify as well as Amazon to send shipping confirmation emails to your customers automatically through this setting.


To (configure & view) your shipping confirmation email, please click here.

Support for Additional Amazon Marketplaces

The integrator also supports multiple Amazon marketplaces to help you fulfill orders throughout the globe.


Fulfillment is done based on the shipping address. 


For example, if your customer has entered the shipping address of the U.S., the integrator will try to fulfill (his / her) order from your Amazon U.S. FBA warehouse.


All functionalities of the integrator are supported by all the additional Amazon marketplaces.


Currently, these (France, Germany, UAE, Italy, Spain, United Kingdom, Japan, Canada, Mexico, U.S.A, and Australia) are the marketplaces that are supported by the integrator.


Note: Amazon doesn’t support international shipping, so orders that have international shipping addresses will automatically be rejected by Amazon, but our integrator will notify you about it, so that you can fulfill them manually from your end.

Products Linking between Shopify and Amazon via SKUs

After the installation integrator automatically imports Shopify SKUs, and if they are the same on Amazon FBA, it automatically maps them.


If SKUs are different, the integrator also allows you to configure mapping manually from the Products Linking page.


The integrator also allows you to create and map bundles between similar OR different (Shopify | Amazon) FBA SKUs from the Products Linking page.


The integrator can also send you an email alert for the unmapped (Shopify | Amazon FBA) SKUs.


Every 6 hours, new listings get added automatically.


To speed up the availability of listings, go to the Products linking page and click on Sync Item Manually button.

Archive Item Support

Archive item is an item that you are hiding from an Amazon FBA fulfillment.


Most useful use case:


If you are interested in fulfilling your Shopify SKUs from a non-Amazon FBA warehouse, simply archive them, from the Products Linking page.


The integrator also notifies you that an order has been placed with an archived SKU, so that you can fulfill it manually from your preferred non-Amazon FBA warehouse. 


Note: Inventory sync will not work for an archived SKU.

Amazon Real-time Shipping Support

During a Shopify order checkout, the integrator also supports Amazon’s real-time shipping speeds with dynamic shipping rates.


Mapping between a Shopify shipping rate and an Amazon shipping method is also possible through the integrator. You can learn how to configure it from here.


Currently, it is recommended to use either your Shopify shipping rates OR Amazon’s real-time shipping speeds. To learn why, please click here.

Out-of-Stock Buffer Quantity Support

Whenever an Amazon item's inventory reaches OR goes below this entered buffer quantity inside the integrator,  this particular item's inventory will automatically be updated to 0 to prevent over-selling.

Amazon Packing Label Message Support

The integrator also supports the sync of a Shopify order note to Amazon’s packing slip.


You can learn about it from here.

Shopify Canceled Order Sync Support

The integrator also supports the sync of a Shopify canceled order to Amazon FBA in real-time to avoid its fulfillment.


You can learn about it from here.


Note: Refunds must be processed manually.

Any Restriction During a Free Trial Period

During a trial period, our integrator works at its full potential without any restriction on any of its functionalities.


Post-trial period OR usage limit, you will have to upgrade to either the Basic plan OR Advanced plan. You can learn about the differences from here.



Notes:

  1. The client is responsible for configuring, auditing, maintaining, and troubleshooting their Amazon FBA and Shopify accounts.
  2. Any functionality of the Auto Multi-Channel App not explicitly stated as in or out of scope requires further review by WebBee eSolutions Private Limited.
  3. To watch a complete demo video of our app, please click here.