How to hold orders for upsell apps like (e.g., Zipify,) in AMCF Shopify?
What is the purpose of the 'Hold Order' feature in AMCF Shopify?
If you are using upselling applications like "Zipify", etc., and allowing your customers to make post order changes (i.e. cancellation or addition of items) in the order, you can still use our Shopify Auto Multi-Channel fulfillment app to sync such orders to your Amazon FBA marketplaces for their fulfillment.
Steps
- Go to the Apps section of your Shopify store and click on the Auto Multi-Channel Fulfillment app.
- Open the Configuration Page > App Settings
- Scroll down to the Hold orders for post-purchase order edits configuration.
- Click on the Time Period (in minutes) drop-down menu.
- Select a time frame, i.e. (10 mins, 30 mins) by which you want our app to sync such upsell orders to your Amazon FBA marketplaces.
- Save the changes at the bottom of the App settings section.
Now, whatever time you have selected in the above-mentioned setting will be used to delay such upsell orders from being synced to your Amazon FBA marketplaces.
Note: This will be applicable to all your Amazon FBA marketplaces. If you want to push these delayed orders to your Amazon FBA marketplaces immediately, then go to the Order Log page, filter your Amazon FBA marketplaces, and click on the resubmit button corresponding to such delayed orders.
In case you have any questions or need assistance, feel free to reach out to us at help@webbeeglobal.com.
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