Shopify: Auto Multi-Channel Fulfillment app Order Log Page Overview

Shopify: Auto Multi-Channel Fulfillment app Order Log Page Overview



Our order log page contains:
  1. One drop-down menu: Order Status.
  2. One search field: Order ID.
  3. View & Import Order button.

Order Status:

From, here you can filter the orders that are either: Pending, Accepted By Amazon, Rejected By Amazon, Risk Order, Error, Archived, Closed, Invalid Ship Method. To know about what these order statuses mean, please click here.

For example: If you want to search all the Accepted By Amazon orders, simply select the "Accepted By Amazon" criteria from this "Order Status" drop-down menu and click on the Search button.

Order ID:

If you want to see the Order Date, Order Status, and the necessary action required on a particular order, simply enter its Order ID in the empty field, and hit the Search button.

View button:

If you want to see an order's all details such as (shipping address, customer information, etc.) simply click on its respective View button.

Notes: To view the reason of a failed order, simply click on its respective order status. For example: If the order status is "Rejected by Amazon", then simply click on it to view the reason of its failure. To know how to Re-submit an order, please click here.

Import Order button:

Click on this button, if you want to import your past orders into the Auto Multi-Channel Fulfillment to push them to your Amazon FBA marketplaces for their fulfillment. You can import these past orders either using your preferred dates OR order IDs.

In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.