Order Log Page Overview
Our order log page contains:
- One drop-down menu: Order Status.
- One search field: Order ID.
- View on Shopify. View on Amazon. And, Import Order button.
Order Status:
From, here you can filter the orders that are either: Pending, Accepted By Amazon, Rejected By Amazon, Risk Order, Error, Archived, Closed, Invalid Ship Method. To know about what these order statuses mean, please click here.
For example: If you want to search all the Accepted By Amazon orders, simply select the "Accepted By Amazon" criteria from this "Order Status" drop-down menu and click on the Search button.
For example: If you want to search all the Accepted By Amazon orders, simply select the "Accepted By Amazon" criteria from this "Order Status" drop-down menu and click on the Search button.
Order ID:
If you want to see the Order Date, Order Status, and the necessary action required on a particular order, simply enter its Order ID in the empty field, and hit the Search button.
"View on Shopify" button:
If you want to see an order's all details such as (shipping address, customer information, etc.) inside Shopify, simply click on its respective View on Shopify button.
"View on Amazon" button:
If you want to see an order's all details such as (shipping address, customer information, etc.) inside Amazon Seller Central, simply click on its respective View on Amazon button.
Notes: If you are seeing a Rejected by Amazon order status, simply hover over the status to know more about it. To review the troubleshooting section, please click here.
Import Order button:
Click on this button, if you want to import your past orders into the Auto Multi-Channel Fulfillment to push them to your Amazon FBA marketplaces for their fulfillment. You can import these past orders either using your preferred dates OR order IDs.
To find an order id, an example is here:
Note: You can also Archive OR Resubmit your Shopify orders in bulk under action after using the "Select All" checkbox.
In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.
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