TikTok Integration via Amazon MCF by WebBee app: Configuration

TikTok & Amazon Integration via Amazon MCF by WebBee app: Configuration Page Overview

Configuration page sections:

  1. App Settings
  2. Marketplace Settings
  3. Non-Amazon Channels
AMCF TikTok Configuration

App Settings

This section contains the settings that are related to your TikTok store.

 

Email Notifications to Admin:

  1. Admin Email: Here you should add the email on which you want to be notified about any (change or an error) related information. You can also add multiple email addresses separated by a ",". Examples: Email1@mystore.com, Email2@mystore.com, Email3@mystore.com.
  2. Send Daily SKU Mismatch Email Notifications to Admin: If this is set to "Yes," then every day you will receive emails from us containing a list of items that have mismatched SKUs between your TikTok store and Amazon FBA. To update these mismatched SKUs, go to our "Products Linking Page."
  3. Send Archived (Non-Amazon Fulfilled Items) Notifications to Admin: To learn more about this setting, please click here.

Hold orders:

  1. If you are using an upsell app, further want to delay the sync of your TikTok orders to Amazon, then from this setting you can either delay it for some time (up to 72 hrs. By default, TikTok orders are imported to our app after every 60 min/01 hour from the time these orders are placed/created by customers online.
  2. For example, if a 24-hour delay is selected, this will keep the orders for the next 24 hours on hold, and then the orders can be synced to Amazon after 24 hours for each order (from the time it gets imported to our app). In the meantime, the order status would remain as "delayed order" in our app before these orders sync successfully to Amazon.

Disable order export to Amazon:

This setting makes it possible to disable the order export to Amazon based on predetermined criteria. For instance, if the parameters are set to total pieces = 5 or price = 50, and if the order exceeds the item quantities or price limit as mentioned in the app settings, then the order will not be processed to Amazon. There is another option in which you can disable order export to Amazon based on the SKUs.

Marketplace Settings

All of your Amazon Marketplace-related settings are located in this section.



Add New Amazon Marketplace: 

To add a new Amazon Marketplace, please click on the given option.

Auto Export Orders from TikTok to Amazon FBA: 

If you have turned on this toggle, then we will start exporting all the orders from your TikTok store to the Amazon FBA after every 60 min. Last Order Export Date: Shows the last time this synchronization happened.

Auto Import Tracking of Orders from Amazon FBA to TikTok:

If you have turned on this toggle, then we will start importing order related tracking information from your Amazon FBA to your TikTok store. "Last Tracking Import Date": Shows the last time this synchronization happened.

Auto Import Inventory from Amazon FBA to TikTok:

If this toggle is turned on, then we will start synchronizing the fulfillable quantity of your items from your Amazon inventory to your TikTok store.  

Note: Inventory will only be synchronized for those products that have their SKUs mapped in our app. To check SKU mapping, please go to our SKU Mapping page.

AI-powered inventory updates for low inventory SKUs (Beta):

If this toggle is turned on, then we will continue syncing your low inventory Amazon FBA SKUs to your TikTok store locations as quickly as possible.

Auto Sync Cancel Order from TikTok to Amazon FBA: 

To prevent this order from being fulfilled or to sync the cancellation status from TikTok to Amazon, just turn on this toggle if one of your customers cancels a TikTok order for any reason, or if you do it manually from your TikTok store.

Show Additional Settings (Including Inventory Sync Settings):

You can adjust this setting for every single Amazon Marketplace, and the options below will appear as soon as you click on it.



Set TikTok's Non-Amazon FBA Item Inventory to Zero:

If there are products that you fulfill from a warehouse that is not Amazon's, then to prevent them from going out of stock on your TikTok store, select NO from the drop-down menu.

TikTok location to use for inventory update: 

From this drop-down menu, you can select the location where you store your item's inventory. This will also help you in synchronizing the correct number of fulfillable quantities of items between your TikTok store and Amazon FBA warehouse.

Out Of Stock Quantity Buffer On Amazon: 

Whenever an Amazon item's inventory reaches or goes below this entered buffer quantity, then this particular item's inventory will automatically be updated to 0 inside TikTok.

Default Packing Label Message:

If you want to forward a TikTok order note (the one that either got put by you OR your customer during the order creation) to your Amazon FBA, further print it on the Amazon packing label slip. 
  1. Select "Yes" from the "Default Packing Label Message" drop-down menu and hit the "Save" button.
If you want to print one standard message on all your Amazon packing label slips:
  1. Click on "Add Label."
  2. Enter the default packing label message
  3. Hit the Submit button
Note: Make sure to hit the "Save" button after modifying anything in this Marketplace Settings section.

Block orders from being shipped using Amazon Logistics:

If you want to block all your TikTok orders (including multi-channels) from being shipped via Amazon Logistics, select Yes; otherwise, select No. If you specifically want only your TikTok orders (excluding any other channels) to be fulfilled via Amazon Logistics, select "Must use Amazon Logistics for TikTok orders only."

Export TikTok Orders as Blank Box Orders to Amazon FBA:

  1. Select "Default (As per Amazon settings)" if you want Amazon to decide the branding of the packaging box, i.e., (Blank box OR Non-Blank box). 
  2. Select "Prefer Blank Box For All Orders" if you want all your TikTok orders (including multi-channel) to be branded under Amazon's blank box. Note: Here, Amazon OR may not be able to fulfill your orders under their blank boxes.
  3. Select "Must Use Blank Box For All Orders" if you want all your TikTok orders (including multi-channel) to be branded under Amazon's Blank Box. Note: Here, Amazon will be fulfilling your orders under their blank boxes.
  4. Select "Use Blank Box for other App orders only" if you want our app to manage your TikTok orders in such a way that it syncs any other Amazon FBA app's orders via Amazon's Blank Box. 

Non-Amazon Channels



In case you have any integration queries for Non-Amazon Channels, feel free to reach out to us at help@webbeeglobal.com.