Amazon MCF app Plans | |
Trial Starter Growth Unlimited |
| Top Features | Trial | Starter | Growth | Unlimited |
| Pricing | Free | $35 per month | $70 per month | $95 per month |
| Default Customer & Order data Sync | Up to 200 orders during the trial | 500 orders per month | 1000 orders per month | 2000 orders per month |
Additional orders (above plan limit) | NA | $0.07/order | $0.07/order | $0.07/order |
Product Listing (Amazon → TikTok) | Up to 50 orders | No, available as add-on | No, available as add-on | Yes |
| Inventory sync from Amazon to TikTok | Unlimited | Unlimited | Unlimited | Unlimited |
| Single OR Multiple Item Shipment Tracking Support from Amazon to TikTok | Yes | Yes | Yes | Yes |
| Support for Amazon Marketplaces | US, UK, DE, FR, IT, ES, MX, JP | US, UK, DE, FR, IT, ES, MX, JP | US, UK, DE, FR, IT, ES, MX, JP | US, UK, DE, FR, IT, ES, MX, JP |
| SKU Mapping between Amazon and TikTok | Yes | Yes | Yes | Yes |
| Archive Item Support | Yes | Yes | Yes | Yes |
| Out-of-Stock Buffer Quantity Support | Yes | Yes | Yes | Yes |
| Amazon Packing Label Message Support | Yes | Yes | Yes | Yes |
| Any Restriction During a Free Trial Period | No | NA | NA | NA |
| Priority Support | Yes | Yes | Yes | Yes |
| Support Hours | Unlimited | Unlimited | Unlimited | Unlimited |
| Dedicated Customer Success Manager | $300 per year | $300 per year | $300 per year | $300 per year |
| Order Waiting Time (hold orders) | Yes | Yes | Yes | Yes |
| Disable Order export to Amazon | Yes | Yes | Yes | Yes |
| Amazon Blank Box Support | Yes | Yes | Yes | Yes |
Amazon Fee Report | Yes | No | No | Yes |
| Feature | Explanation |
| Default Customer & Order data Sync | As soon as an order gets placed via TikTok, it gets forwarded to Amazon FBA in every 60 min. Customer name, shipping address, shipping method, item quantity get imported in every 60 min as part of order details. The integrator is also able to import past orders through the Order Log page. Payment methods must be configured separately on both platforms. Taxes must be configured separately on both platforms. Discount codes must be created by the seller from the TikTok Shop Seller Center. |
| Inventory sync from Amazon to TikTok | Inventory sync will work every 20-30 mins between Amazon FBA and TikTok for all products who are more in the inventory. For low inventory Amazon FBA SKUs, inventory sync will work every 3-5 mins (Beta). Inventory sync will work for all individual Amazon Marketplaces and needs to be explicitly turned on for each. |
| Single OR Multiple Item Shipment Tracking Support from Amazon to TikTok | If a TikTok order gets fulfilled in multiple Amazon packages our integrator is able to handle them, further sync individual tracking numbers back to TikTok. |
| Support for Amazon Marketplaces | You can connect the Amazon marketplace in the same country as your TikTok shop (US, UK, DE, FR, IT, ES, JP, MX). TikTok shops in the UK, Germany, France, Italy, or Spain can connect any of those five Amazon EU marketplaces. Orders are fulfilled from the Amazon marketplace that matches the shipping address. Note: If no connected marketplace covers the destination, the order is not sent to Amazon and you are notified so you can fulfill it manually. |
| SKU Mapping between TikTok and Amazon via SKUs | After the installation integrator automatically imports TikTok SKUs, and if they are the same on Amazon FBA, it automatically maps them. If SKUs are different, the integrator also allows you to configure mapping manually using the SKU Mapping page. The integrator also allows you to create and map bundles between similar OR different (TikTok | Amazon) FBA SKUs using the SKU Mapping page. The integrator can also send you an email alert for the unmapped (TikTok | Amazon FBA) SKUs. Every 6 hours, new TikTok products gets added inside the integrator automatically. To immediately bring your new TikTok products inside the integrator, go to the SKU Mapping page and click on Sync Item Manually button. |
| Archive Item Support | Archive item is an item that you are hiding from an Amazon FBA fulfillment. Most useful use case: If you are interested in fulfilling your TikTok SKUs from a non-Amazon FBA warehouse, simply archive them, using the Products Linking page. The integrator also notifies you that an order has been placed with an archived SKU, so that you can fulfill it manually from your preferred non-Amazon FBA warehouse. Note: Inventory sync will not work for an archived SKU. |
| Out-of-Stock Buffer Quantity Support | Whenever an Amazon item's inventory reaches OR goes below this entered buffer quantity inside the integrator, this particular item's inventory will automatically be updated to 0 to prevent an over-selling. |
| Amazon Packing Label Message Support | The integrator also supports the sync of a TikTok order note to Amazon’s packing slip. |
| Any Restriction During a Free Trial Period | - Every new install starts on a free trial with full access to all features. - During the trial you can sync up to 200 orders and list up to 50 products from Amazon to TikTok. - The trial lasts 7 days. Activate a paid plan during the trial and you get 7 more trial days before billing starts. - The trial ends on its end date or when the 200-order limit is reached, whichever comes first. - When the trial or a plan ends: new TikTok orders are saved as Pending and are not sent to Amazon, and only the Plans and Support pages stay available. After activating a plan, select the pending orders in the Order Log and click on Re-submit to Amazon. They are not sent automatically. |
| Hold orders | By default, TikTok orders are sent to Amazon 60 minutes after they are placed. You can increase this delay up to 72 hours (Configuration → App Settings → Order Waiting Time). This gives time for cancellations or address changes on TikTok before Amazon starts fulfillment. Hold orders show as "Delayed Orders" in the Order Log. |
| Disable Order export to Amazon | This configuration will help you to stop exporting of orders to Amazon FBA on basis of total pieces or total order value or both, if required. |
| Non-Amazon Logistics Support | This configuration will help you block your multi-channel orders from getting fulfilled via Amazon's logistics support. |
| Amazon Blank Box Support | This configuration will help you ship your multi-channel orders via Amazon's Blank box facility. |