What if my order status is showing me an “Error”?
If your order status is showing you any error, just click on the Error button in order log and check the message pop up with detailed reason.
Check below the image of error message with reason -
Missing either address or customer information
When you click on Error button, it will show the reason like below image
Post, this work upon the issue and re-submit the order to Amazon FBA in our app.
My Amazon order status is shipped but it is still showing unfulfilled to me. Why?
Don’t worry, Order status will get updated after 2-3 hours. Your status will be “Fulfilled” in the Shopify fulfillment status as soon as this is complete in Amazon seller and automatically our app will show this as "Closed" order status in the order ...
Error: Archived Item in the Order no:
The reason why this or similar orders got rejected by Amazon It seems that this order contains 1 or more Archived SKUs as a result, our app couldn't forward this order to Amazon FBA for its fulfillment. How to fix this error Step 1: If you want to ...
Error: This order contains ARCHIVED item-SKU
The reason why this or similar orders got rejected by Amazon This or similar orders contain SKUs that are archived in our app, as a result, our app didn't forward them to Amazon FBA for their fulfillment. How to fix this error Step 1: Activate the ...
What are the different order statuses and their meaning for each status type?
Let’s have a look at the different order statuses and know their meaning. All - It displays all the orders with all possible statuses as soon as they import to our app & get synced to FBA. Delayed Order - Hold orders for Post purchase order edits ...
Error: Order Fulfillment is denied due to MWS permission expired .
The reason why this or similar orders got rejected by Amazon It seems that our app's Amazon Marketplace Web Service (MWS) permissions are expired in your Amazon Seller Central account, as a result, it couldn't forward this order to Amazon FBA for its ...