What is the benefit of NetSuite Force Unique Customer Entity (If duplicate)?
In some cases, NetSuite keeps customer entity id as customer name or company name, but whenever any customer details contain the same company name or same customer name then the NetSuite does not create a customer with duplicate entity id. In that case, we add some prefix or suffix value in customer entity id just to avoid duplicate entity and creates a customer on NetSuite successfully.
To configure this inside the integrator, please follow the below-mentioned steps:
- Open your Shopify store
- Go to the Apps section
- Find and click on the Robust NetSuite Integrator icon to open it
- Using the top-navigation pane, click on the Configuration Page > App Settings > NetSuite Transactions > NetSuite Force Unique Customer Entity (If duplicate)
- By Default, it is configured as nothing, but you can always select "BY PREFIX" or "BY SUFFIX" using the following drop-down menu.
In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.
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