What are the different order statuses and their meaning for each status type?

Let’s have a look at the different order statuses and know their meaning.

All - It displays all the orders with all possible statuses as soon as they import to our app & get synced to FBA.

Delayed Order - Hold orders for Post purchase order edits feature is enabled with some time duration.

Pending - It displays either when the order is created from BigCommerce and until the order is accepted/rejected

on Amazon then the order status will be pending or when order sync is disabled and we place an order, it shows pending.

Accepted by Amazon - It displays all the accepted orders by Amazon

Rejected by Amazon - It displays all the rejected order by Amazon with detailed reason.

Cancelled - The order has been cancelled at BigCommerce. This can be reviewed at Amazon too by merchant.

Closed - It displays all the closed orders after the successful fulfillment via Amazon FBA or fulfillment at BigCommerce manually.

Partially Shipped - This means some of the SKUs in order got synced to Amazon FBA and Shipped.

Error - It displays all the random errors with detailed reasons.

In case, you have any questions OR suggestions, feel free to reach out to us at help@webbeeglobal.com.

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