Got an order but we are unable to find this in WebBee?

Got an order but we are unable to find this in WebBee?

Issue: 

Got an order but we are unable to find this in WebBee?

Solution: 

It takes half an hour to sync order to WebBee Integrator as per schedular call for orders.
This gets synced from WooCommerce store after every half an hour from order's creation time, and if order sync toggles are turned on in our app, this is synced to Amazon MCF automatically for further fulfillment. 




In case, you have any questions OR want some assistance, feel free to reach out to us at help@webbeeglobal.com.


    • Related Articles

    • Just got an order but we are unable to find this in WebBee?

      Issue: Got an order but we are unable to find this in WebBee? Solution: It takes half an hour to sync order to WebBee Integrator as per schedular call for orders. This gets synced from eBay store after every half an hour from order's creation time, ...
    • Error: Similar orders got rejected by Amazon

      The reason why this or similar orders got rejected by Amazon This or similar orders contain SKUs that are archived in our app, as a result, our app didn't forward them to Amazon FBA for their fulfillment. How to fix this error Step 1: Activate the ...
    • Amazon MCF by WebBee – Understanding the Order Statuses

      Order statuses are tags assigned to orders to indicate their current stage in the fulfillment process. It helps businesses, customers, and logistics providers to track orders efficiently. There are following order statuses: Pending - Indicates that ...
    • Steps to hold your order in Amazon MCF by WebBee

      What are hold orders? When the payment for any order is unpaid/ partially paid, it shows the status of ‘Hold Order’. Sellers can hold their order for minutes and hours, and after the time ends, the order automatically proceeds. Additionally, Sellers ...
    • Error Occurrence: Item was not found on Amazon & got rejected

      The reason why this or similar orders got rejected by Amazon This order contains BigCommerce SKUs that are not mapped with their respective Amazon FBA SKUs, as a result, our app couldn't forward this order to Amazon FBA for its fulfillment. OR This ...