Got an order but we are unable to find this in WebBee?

Got an order but we are unable to find this in WebBee?

Issue: 

Got an order but we are unable to find this in WebBee?

Solution: 

It takes half an hour to sync order to WebBee Integrator as per schedular call for orders.
This gets synced from WooCommerce store after every half an hour from order's creation time, and if order sync toggles are turned on in our app, this is synced to Amazon MCF automatically for further fulfillment. 




In case, you have any questions OR want some assistance, feel free to reach out to us at help@webbeeglobal.com.


    • Related Articles

    • Just got an order but we are unable to find this in WebBee?

      Issue: Got an order but we are unable to find this in WebBee? Solution: It takes half an hour to sync order to WebBee Integrator as per schedular call for orders. This gets synced from eBay store after every half an hour from order's creation time, ...
    • Error: Similar orders got rejected by Amazon

      The reason why this or similar orders got rejected by Amazon This or similar orders contain SKUs that are archived in our app, as a result, our app didn't forward them to Amazon FBA for their fulfillment. How to fix this error Step 1: Activate the ...
    • Error Occurrence: Item was not found on Amazon & got rejected

      The reason why this or similar orders got rejected by Amazon This order contains BigCommerce SKUs that are not mapped with their respective Amazon FBA SKUs, as a result, our app couldn't forward this order to Amazon FBA for its fulfillment. OR This ...
    • Error Occurrence: Archived item in the Order no.

      Reason why ? Similar orders got rejected by Amazon FBA It seems that this order contains one or more Archived SKUs as a result, our app Amazon MCF by WebBee couldn't forward order to Amazon FBA for its fulfillment. How to fix order error ? Step 1: If ...
    • Order Log Page Overview

      Our order log page contains: One drop-down menu: Order Status. One search field: Order ID. View on Shopify. View on Amazon. And, Import Order button. Order Status: From, here you can filter the orders that are either: Pending, Accepted By Amazon, ...