BigCommerce: Auto Multi-Channel Fulfillment app Configuration Page Overview

BigCommerce: Auto Multi-Channel Fulfillment app Configuration Page Overview



Our configuration page contains 3 sections:
  1. Amazon Settings
  2. App Settings
  3. Additional Amazon Marketplace

Amazon Settings

The section contains your primary Amazon Marketplace login credentials. To know, how to get them, please click here. Post addition, please click on the Authenticate & Save button. If your credentials are correct you will see a Success message.



App Settings

The section contains all the settings that are related to your BigCommerce store.



Sync Inventory to BigCommerce: 

If you have turned on this toggle, then we will start synchronizing the number of fulfillable quantity of items from your Amazon FBA warehouse to your BigCommerce store. Last Inventory Sync Date: Shows the last time this synchronization had happened.

Sync Order from BigCommerce: 

If you have turned on this toggle, then we will start synchronizing your BigCommerce store orders to your Amazon FBA warehouse for their fulfillment. Last Order Sync Date: Shows the last time this synchronization had happened.

Note: In case, you want to use our app, only to fulfill orders from your Amazon FBA warehouse, then simply turn-off this toggle, further go to our Order Log page, and click on the re-submit button corresponding to those particular orders.

Sync tracking from Amazon: 

If you have turned on this toggle, then we will start importing order related tracking information from your Amazon FBA warehouse to your BigCommerce store. Last Tracking Sync Date: Shows the last time this synchronization had happened.

Error Notification Email:

Here you should add the email on which you want to be notified about any (change or an error) related information. You can also add multiple email addresses separated by a "," example: Email1@mystore.com, Email2@mystore.com, Email3@mystore.com.

Send UnMapped SKUs Email Notification: 

If it is set to "Yes", then every day you will receive emails from us, containing a list of items that have UnMapped SKUs between your BigCommerce store and Amazon FBA. To update these UnMapped SKUs, go to our "Items Mapping" page.

Order Status: 

Currently, our app supports Incomplete, Pending, Shipped, Partially Shipping, Refunded, Cancelled, Declined, Awaiting Payment, Awaiting Pickup, Awaiting Shipment, Completed, Awaiting Fulfillment, Manual Verification Required, Disputed, and Partially Refunded orders, so from this drop-down menu select the orders that your want to sync between your BigCommerce store and Amazon FBA warehouse.

Send Amazon Order Shipping Notification To Customer: 

If you have set this to "Yes", then Amazon will send shipping emails to your customers.

Selected Order Status: 

From, here you can view the types of orders that you are allowing our app to sync between your BigCommerce store and Amazon FBA warehouse.

Out Of Stock Quantity Buffer On Amazon: 

Whenever an Amazon item's inventory reaches OR goes below this entered buffer quantity, then this particular item's inventory will automatically be updated to 0.

Set BigCommerce's Non-Amazon FBA Item Inventory To Zero:

If there are products that you fulfill from a warehouse that is not of Amazon's, then to prevent them from going out-of-stock on your BigCommerce store, select NO from this drop-down menu.

BigCommerce shipping:

Here you can see all your BigCommerce store's shipping methods.

Amazon shipping:

From, this drop-down menu, you can see all Amazon's available shipping methods.

If you want to map a BigCommerce shipping method with an Amazon shipping method, just select the available Amazon shipping method from the drop-down menu, and hit the Save button.

Note: Make sure to hit the "Save" button, after modifying anything in this App Settings section.

Additional Amazon Marketplace

The section contains your additional Amazon Marketplaces login credentials. To know, how to get them, please click here. Post addition, please click on the Authenticate & Save button. If your credentials are correct you will see a Success message.

In case, you want to add more than one additional Amazon Marketplaces, simply click on the Add New button and follow the same above-mentioned steps.



Note: Our app supports all the above-mentioned (functionalities / configurations) to all your additional Amazon marketplaces, except the inventory sync i.e. Inventory sync will only be available for your primary Amazon marketplace.

In case, you have any questions OR want some assistance, feel free to reach out to us at help@webbeeglobal.com.