Troubleshooting
Error: The seller does not have an eligible Amazon account to call Amazon MWS
The reason why this or similar orders got rejected by Amazon It seems that your Amazon Seller Central account is either not registered with Amazon's Marketplace Web Services (MWS) OR you need to do the registration again. How to fix this error ...
Error: Credentials for Amazon-__ is not available
The reason why this or similar orders got rejected by Amazon It seems that you are trying to fulfill an order in the marketplace where you don't actually have an Amazon FBA inventory OR physically stock your Amazon FBA items. Example: You are trying ...
Error: SKU Failure reason is Inventory Unavailable at Amazon FBA
The reason why this or similar orders got rejected by Amazon It seems that for this particular SKU (the one that is mentioned in the error email) inventory is not available at your Amazon FBA warehouse, as a result, our app couldn't forward this ...
Value Delivery SLA Unavailable. Reason - Delivery SLA is not available for destination address.
The reason why this or similar orders got rejected by Amazon Either the shipping address of this order is not correct OR the mapped Amazon shipping method is not supported by this shipping address. Example: Let's say that you have a "Priority" ...
Error: FulfillmentOutboundShipment.GetFulfillmentPreview is denied
The reason why this or similar orders got rejected by Amazon It seems that our app's Amazon Marketplace Web Service (MWS) permissions are expired in your Amazon Seller Central account, as a result, it couldn't forward this order to Amazon FBA for its ...
Error: SIPS call failed
The reason why this or similar orders got rejected by Amazon It seems that there is an issue from Amazon's side, as a result, our app couldn't forward this order to Amazon FBA for its fulfillment. How to fix this error Steps: Wait for 10-15 mins Go ...
Error: A create request already exists for MerchantFulfillmentOrderId
The reason why this or similar orders got rejected by Amazon It seems that this order already exists in your Amazon Seller Central account, as a result, our app couldn't forward it to Amazon FBA for its fulfillment. In case, you have any questions OR ...