If you are interested in syncing a specific status BigCommerce order to your NetSuite account, further update their BigCommerce status back to your desired one for a better auditability, then please follow-these below-mentioned steps.
Step 1:
Inside the BigCommerce NetSuite Integrator, please go to the Configuration Page > App Settings > and scroll-down to this "Select Order Status" drop-down menu. Now, select those order "statuses" which you want our integrator to sync to your NetSuite account. Below is a screenshot to help you understand this visually.
Step 2:
Now, that you have selected your desired order statuses that you want our integrator to sync to your NetSuite account. In the "Update BigCommerce Order Status" drop-down menu, select a status that you want our integrator to update it to. Below is a screenshot to help you understand this visually.
In Action:
For example, if you select "Awaiting Payment status" status in the "Selected Order Status" drop-down menu, and in the "Update BigCommerce Order Status" drop-down menu, you select "Awaiting Fulfillment", then as soon as our integrator syncs such orders to NetSuite, it will also mark such orders inside BigCommerce to "Awaiting Fulfillment".
Congratulations, now you know how to sync specific BigCommerce orders to your NetSuite account using BigCommerce NetSuite Integrator.
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