What is "Import Order based on payment status" configuration in AMCF Shopify?

What is "Import Order based on payment status" configuration in AMCF Shopify?

What is "Import Order based on payment status" configuration in AMCF Shopify?

The Import Order Based on Payment Status setting controls whether a Shopify order is synced to Amazon immediately when it’s paid or has no outstanding balance, or held in WebBee until payment is authorized or completed


How “Import order based on payment status” works in AMCF Shopify?

                  1.     All Paid Orders

                              A.    Sync Condition

                                      If order is Paid or Total Outstanding is 0, then order will be synced automatically to Amazon MCF.

                              B.    Hold Condition

                                      If Total Outstanding is greater than 0 or order is not Paid, then the order will be created on Amazon with a Hold status and will display the same Hold Status on Amazon in the WebBee app.

 

                  2.     All Paid Orders + Tags

                              A.   Sync Condition

                                      Follows the All Paid Orders rules above. Additionally, if Shopify order tags match the configured tags in WebBee, then the order will be synced to Amazon MCF.

                              B.    Hold Condition

                                      If tags do not match, then order will be created on Amazon MCF with a Hold status and will display the same Hold Status on Amazon in the WebBee app.

                  3.     Hold Online Authorized Orders

                              A.    When source = Web.

                                      If order is Paid or Total Outstanding is 0 then order will be created on Amazon MCF.

                                      If Hold Online Authorized Order is enabled and Financial Status = Authorized, then order will be created on Amazon MCF with a Hold status and will display the same Hold Status on Amazon in the WebBee app.

                              B.    When source is ≠ Web.

                                      If order is Authorized or Paid, then it is treated as paid and synced to Amazon MCF.

                                      If order is neither Paid nor Authorized,  then order will be created on Amazon MCF with a Hold status and will display the same Hold Status on Amazon in the WebBee app.

 

                 4.     Online Store Channel Paid Orders + Non-Online Store Channel Authorized Orders

                            A.    When Source = Web.

                              Condition 1:

                                   If Total Outstanding is less than or equal to 0 or Financial Status = Paid, then order will be created on Amazon MCF.

                              Condition 2:

                                    If Total Outstanding greater than 0 and Financial status ≠ Paid,  then order will be created on Amazon MCF with a Hold status and will display the same Hold Status on Amazon in the WebBee app.

                           B.    When source ≠ Web.

                              Condition 1:

                                   If Financial Status = Authorized or Paid, then order will be created on Amazon MCF.

                                   If these conditions are not met, then order will be created on Amazon MCF with a Hold status and will display the same Hold Status on Amazon in the WebBee app. 

Note: Orders are synced to Amazon MCF only when payment or authorization criteria are met. If any required condition is missing, the order will remain in “Hold on Amazon” status in WebBee app until the condition is fulfilled.

Understanding Shopify Payment Statuses

  1. Authorized: Customer Payment has been approved by their bank or card provider, but the funds have not yet been captured (collected) by the merchant
  2. Captured (Paid): The authorized payment has been processed and the money is transferred to the merchant account.
  3. Voided: The authorization was canceled before capturing.
  4. Refunded: The payment was captured earlier but later refunded.
In case you have any questions or suggestions, feel free to reach out to us at help@webbeeglobal.com.

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